|April 13, 2010
Clint Eastwood's advice in "Dirty Harry" that
opinions, like certain body parts, are best kept to
There Was a Word to Describe This Fellow
Checking my email late last evening, I had this one:
Updated List of
This is the second time I have asked about this aircraft
via e-mail. I will not ask again. Is this plane located
in Iowa? I would like to inspect it. I am interested.
Don't know which aircraft I am referring to? Hey, ask
and write back. You have my e-mail address. If it is
still in Iowa, please clue me in as to how YOU would
like me to inspect this aircraft and make an offer. The
"N" number is vividly displayed in the
pictures. A simple inquiry of the FAA "N"
number is enough to reference the owner. No response
from you will clue me in as to the value of your
services for me and the person selling this aircraft. I
won't e-mail again.
Wow, did I miss his first email? This guy is
So, I sent him this response:
this is the first time I've heard from you. Perhaps your
first email went into my spam file. Please call me at
763-389-9399 to discuss this plane, and I will be glad
to arrange for you to inspect it.
Global Air Referral Service
A few minutes later, even though he said he
wouldn't email again, I received a new message:
I am tired. It is late for me. I did not ask for your
phone number. I asked if this aircraft was located in
Iowa. I asked specific questions. Calling your phone
number was not one of the questions. I respect your
position earning a commission based on sales. I do not
know if my first e-mail went to your spam filter or not.
I do know I received no reply. It is important for you
to understand that I will respond to you when you
actually respond to my questions and awknowledge my
questions. This will have much to do with how business
flows. So, once again: Is this plane located in Iowa.
WHERE is it located in Iowa? Until I receive a response
I have no intentions of calling you. Need I explain
Clearly I have to deal with this, and my first
obligation is to my client, the owner of the plane in Iowa.
When I take a listing to sell, I tell the owner that I do
everything I can to eliminate the bottom-feeders and
low-ballers, and only present buyers who I feel are
qualified prospects. I show the tail numbers of the
airplanes, and some buyers do try to make direct contact
with the seller, thinking somehow they are going to save my
commission (they don't), but I try to avoid that situation.
Sellers rely on me, and pay me, to handle the pricing, as
most prefer not to get involved in negotiations, especially
with an overbearing buyer attempting to wear-down the seller
on the price. This is obviously one of those situations, so
my first call will be to the seller to alert him of this
situation, and ask him to refer any calls back to me.
35 years in the banking business, and a dozen years
brokering airplanes, I thought I'd encountered every
situation, but evidently not. I'm inclined to not respond
further, and hope this fellow gets the hint. What would you
Oh, the "List of Buyers to Avoid"
above is a gag, there is no "Confidential Seller
Section", but whenever I run this thing on my website,
I'm always amazed at how many people email me for their "password".
If there is a list, it is a verbal one with dealers and
brokers, as we gossip on the phone like little old ladies.
Air Aviation Referral Service
responses, and will be glad to post them here. Email your
I just had a customer you can add to your
list. After getting copies of the last 3 annuals and about 18
photos, he got upset when I wouldn't take more pictures, ( how
many do you need? ) and used that as an excuse to get mad and go
- Friendly Competitor