|
June 24, 2010 |
|
|
|
Ignoring
Clint Eastwood's advice in "Dirty Harry" that
opinions, like certain body parts, are best kept to
yourself.
I
dropped in to see my neighbor Jim this week, and caught him
on the way out the door to pickup his grandson at the gym. "Come
along, I want to tell you a story" he said. So I
climbed in his truck and we headed to town. Jim said that
the night before, his wife had called in a panic on her cell
phone. She was driving to visit a friend, and as she was
pulling into her friend's driveway, the "check engine"
light came on. Oil was running out of the engine and on to
the driveway.
What to do? This looked serious. Jim
called the auto club, they showed-up in a few minutes and
towed the car to Jim's mechanic, Nate Grev at
Integrity
Automotive here in Princeton, Minnesota. It was
evening, but Jim knew that Nate would be right on the
problem in the morning.
Later the next day, my
friend received a call from the mechanic, saying the car was
ready and he could come down and pick it up. When Jim
arrived, Nate explained that a clip holding an oil line had
broken,causing the line to leak, but fortunately it had just
happened and the engine was turned-off before any real
damage could be done. Good news.
Jim said Nate
looked a bit embarrassed and said the problem might have
been his fault. A few months before, he'd replaced one clip
on the oil line, but not the other, thinking it would be ok,
it wasn't. Jim looked at the bill, a lot of work had been
done, repairing the damaged oil line, changing the oil, and
cleaning the mess from the bottom of the engine, all at "no
charge". Nate even offered to pay the towing bill.
My
friend Jim was in shock. "Never in 50 years of driving
has a mechanic ever been so honest with me, and willing to
take the responsibility for a mistake", he said. Being
a year older than Jim, I had to agree, never in 51 years of
driving have I ever had that happen to me. The name of the
shop says it all,
Integrity
Automotive.
Global
Air Aviation Referral Service
I welcome
responses, and will be glad to post them here. Email your
remarks to
ron@global-air.com |
|
|
Most
Recent Editorial
Recent
Global
Air Links:
|